Terms of sale

What you agree to when you sell us a bag.

Effective October 2, 2026. These terms are between you and Luxe Supply Co. LLC, doing business as Samedaid, 1177 Summer St Suite 600, Stamford, CT 06905 (“Samedaid”, “we”). Partners: your additional terms are below. How we handle your data is in the privacy policy.

Selling to us

1. What Samedaid does

   We buy pre-owned luxury handbags and accessories outright. We are the buyer, not a marketplace or consignment service. When you accept our offer and we accept your bag, you sell it to us and we pay you. There are no listing fees, selling fees, or commissions charged to you.

2. Who can sell

   You must be at least 18, located in the United States with a US pickup address, and the sole legal owner of the item with the right to sell it. We do not buy from outside the United States at this time.

3. Your submission

   1. You submit a bag by giving us its brand and model, your assessment of its condition, and photos or a short video. You may describe condition yourself or let our photo identification suggest it; either way, you are responsible for what you submit being accurate and complete.
   2. Photos and video must be of the actual item you intend to send. Stock images, images of a different item, or edited images that hide condition are grounds to withdraw an offer at any point, including after receipt.
   3. A submission is not an offer to sell and creates no obligation on either side until you accept our offer under section 5.

4. Our offer

   1. A named buyer reviews your submission and returns one firm price. We aim to do this within ten minutes during business hours; that is a goal, not a guarantee, and a slower reply does not change the offer.
   2. The offer is in writing and holds for 48 hours from the moment it is sent. After 48 hours it lapses. You are welcome to submit the bag again, and we may make a new offer at a different price.
   3. You may make one counter-offer at a higher price. We will take it, hold at our number, or send a new number. Your counter does not shorten or extend the original 48 hours.
   4. We may decline to make an offer on any item, and we will tell you why in plain terms. We may also withdraw an offer before you accept it if we learn something that changes it, for example that the item is not what was submitted.

5. Accepting, and what it commits you to

   1. You accept by pressing Accept on the offer screen and providing a US pickup address and your payout details. Acceptance is your agreement to sell us the item at the offered price on these terms.
   2. Once you accept, you agree not to sell, list, or promise the item to anyone else while our offer stands.
   3. Acceptance is not the sale itself. The sale completes when the bag arrives and clears our inspection under section 7. Until then, you may change your mind by not shipping; see section 6.4.

6. Shipping the bag to us

   1. We provide a prepaid, trackable shipping label with signature required on delivery. Shipping is at our cost, both to us and back to you if we return the item.
   2. The shipment is insured while in the carrier’s hands for up to $5,000 per package, or the offer price if lower. Risk of loss passes to us when the carrier scans the package as picked up or accepted. Before that scan, the item is in your care.
   3. Pack the item securely and ship only the item you submitted. Do not include cash, unrelated items, or anything not part of the submission; we are not responsible for anything sent that was not part of the accepted offer.
   4. Use the label within 7 days of accepting. We send a reminder at day 3. If the carrier has not scanned the package by day 7, the label is cancelled, the offer lapses, and no sale occurs. You may submit the item again at any time.
   5. If the carrier loses or damages the package after pickup, we handle the claim with the carrier and pay you the full accepted offer price, whatever the carrier pays us.

7. Inspection, authentication, and the revised number

   1. When your bag arrives we inspect and authenticate it in hand, normally the same day it lands.
   2. If the bag matches what you showed us, the price does not change. We pay you the accepted amount under section 8.
   3. If the bag’s condition, authenticity, completeness, or identity differs from your submission, we will tell you before anything else happens and give you a revised price, or tell you that we cannot buy it. You then choose:
      1. accept the revised price, and we pay it under section 8; or
      2. have the bag returned to you at our cost, insured, no questions asked.
   4. You have 5 days from our message to choose. If we do not hear from you in that time, we return the bag to your pickup address at our cost, insured.
   5. Our inspection is final as to condition and authenticity for the purpose of these terms. We are glad to explain any finding.

8. Payment

   1. We pay the day the bag clears inspection, by ACH or wire to the account you provided, sent before 6 p.m. Eastern on that day. Bank processing times after we send are outside our control.
   2. We pay only to a US bank account in your name or a business you control. We store your account holder name, payment method, and your routing and account numbers, the full numbers encrypted and opened only to pay you; see the privacy policy.
   3. Once we have paid you, the sale is complete and title passes to us. Payment is final; we do not accept returns of sold items and you may not repurchase an item after sale except by our written agreement.
   4. If we cannot pay because the details you gave are wrong, we will contact you. The bag remains yours until payment succeeds, and we hold it for you for up to 30 days, after which section 10 applies.

9. Counterfeit, stolen, or misrepresented items

   1. By submitting an item you represent that it is genuine to the best of your knowledge, that you own it outright, that it is not stolen, lost, subject to a lien, or the subject of any dispute, and that you have the right to sell it.
   2. If our inspection finds the item is counterfeit or not the product of the brand claimed, we will not buy it and will tell you. We hold the item for 30 days. In that time you may send us proof of purchase for review, or ask for the item back, in which case we return it at your shipping cost with a written note that our inspection found it not genuine. After 30 days with no response, we may destroy the item. We do not pay for items found not genuine.
   3. If we have reason to believe an item is stolen or that you do not have the right to sell it, we may hold the item, cooperate with law enforcement and the rightful owner, and decline to return it to you or pay for it, to the extent the law allows.
   4. If we discover after payment that an item was counterfeit, stolen, or materially misrepresented, you agree to refund the amount we paid within 14 days of our request, and we may pursue recovery of that amount and our reasonable costs.
   5. Knowingly submitting a counterfeit or stolen item is a breach of these terms and may be a crime. We report it where the law requires or permits, and we will refuse future submissions from you.

10. Unclaimed items

    If we are returning an item and the return is refused, undeliverable, or you do not give us a valid address, or if an item is otherwise left with us because you have not responded for 60 days after our last notice, and we have emailed you at least three times, we may treat the item as abandoned and dispose of it, including by sale, to the extent Connecticut law allows. We will make reasonable attempts to reach you at the email you gave us first.

11. Referral credits

    When you refer a friend using your referral link, and their bag is bought and paid for, you each receive $50: your friend’s with their payout, and yours by the same method within 7 days. Referral credits are not paid on bags that are declined, returned, or found to be counterfeit, and self-referrals do not qualify. We may change or end the referral program at any time for future referrals.

12. Your account and communications

    1. You can use Samedaid without an account. If you sign in with your email, you can see your submissions from any device. Keep your email account secure; anyone who can read your email can act on your submissions.
    2. We send transactional email about your submission: offers, labels, arrival, payment. These are part of the service, not marketing. We do not send marketing email unless you ask for it.
    3. Messages you send through the site go to our buying desk and are read by people.

13. Our promises, and their limits

    1. We promise to inspect honestly, to tell you before we change anything, to return your bag free if you do not accept a revised price, and to pay the amount we agreed when the sale completes.
    2. Statements on the site about typical offer times, payout timing, and our revision rate describe our track record and goals. They are not guarantees for any individual submission.
    3. Except as stated in these terms, the service is provided as is. To the fullest extent the law allows, our total liability to you for any claim arising from a submission or sale is limited to the accepted offer price for that item. We are not liable for indirect or consequential losses.
    4. Nothing in these terms limits liability that cannot be limited by law, including for fraud.

14. Disputes

    These terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules. If you have a problem, write to hello@samedaid.com first and we will try to resolve it with you within 30 days. Any dispute we cannot resolve that way will be brought in the state or federal courts located in Fairfield County, Connecticut, and you and we each consent to those courts, except that either of us may bring an individual claim in small-claims court where it qualifies. To the extent the law allows, claims must be brought within one year of the event giving rise to them, and each of us agrees to bring claims only on our own behalf and not as part of a class or representative action.

15. Changes to these terms

    We may update these terms. The version in force when you accept an offer governs that sale. We will post the effective date at the top and, for material changes, notify sellers with open submissions by email.

16. Contact

    Luxe Supply Co. LLC d/b/a Samedaid · 1177 Summer St Suite 600, Stamford, CT 06905 · hello@samedaid.com

Partner terms

For approved resellers using the partner feed. These terms supplement the terms of sale above and the privacy policy.

1. The program

   Approved partners see bags Samedaid has bought and authenticated before the public does, and may buy a bag at our cost plus a flat fee; a partner who brought us a bag may instead pass on it and earn a commission when another buyer pays for it. Partnership is by application and approval, at our discretion, and is for businesses and professional resellers.

2. First look windows

   1. When a bag clears authentication it appears in partner feeds for 15 minutes before it is offered to the public.
   2. A bag that came to us through your referral link or your posted want is shown to you alone for 24 hours before the general partner window.
   3. Windows are measured by our servers. When a window lapses the bag becomes available to all partners first-come for a limited time, currently 24 hours. A bag no partner has claimed by then becomes Samedaid inventory: it leaves partner feeds and can no longer be claimed or passed on. We may adjust window lengths for future bags with notice on the partner page.
   4. During early access, first look is free. We have announced that it will become a paid membership, currently expected at $149 per month, once the program fills; existing partners will be told before any charge begins and may leave the program instead. Where a membership is paid through Stripe, it renews monthly until cancelled from your desk or by writing to us.

3. Claiming and buying

   1. Claiming a bag is a commitment to buy it. The price is what we paid the seller plus a flat authentication and insured shipping fee, currently $25, with a certificate of authenticity included. The fee is shown before you claim.
   2. Payment is due when the bag clears authentication, through the checkout on your desk. Bank transfer carries a flat $10 processing fee; card payment carries 2.9% plus 30¢. Fees are shown at checkout and may change for future purchases with notice.
   3. A claimed bag that is not paid for within 3 days of authentication is released back to the feed. Claiming and not paying ends your access to the program; we may reinstate at our discretion.
   4. A bag that fails our authentication after you claim it is withdrawn, you are not charged, and any pending commission on it is cancelled.

4. Shipping to you

   1. We ship the moment payment clears, by insured, trackable carrier to the address on your partner profile. Keep that address current; a bag shipped to an outdated address you gave us is at your risk.
   2. Risk of loss passes to you on delivery. Report damage in transit within 3 days of delivery with photos so we can claim against the carrier.

5. Condition and returns

   1. Every bag is authenticated in hand at our HQ, graded, and photographed before it reaches the feed. The listing shows our grade and photos; you buy on that basis.
   2. All partner purchases are final. If a bag arrives materially different from its listing, contact us within 3 days of delivery and we will make it right, by adjustment, exchange where possible, or return and refund. Authenticity is guaranteed: if a bag we sold you is later shown by a recognised authentication service to be counterfeit, return it and we refund in full.

6. Passing and commission

   1. Passing never counts against you. You can pass on a bag during your own first look, meaning a bag that came to us through your referral link or your posted want. Passing ends your first look early and opens the bag to other partners. When another buyer buys it and pays for it, you earn a commission, currently 2% of what we paid the seller, recorded on your desk. Once you pass on a bag you cannot buy it yourself.
   2. Commission becomes payable only after the bag clears authentication and is sold and paid for by another buyer, and is paid monthly by ACH, for balances over $25, to the payout details on your profile. Commission on a bag that fails authentication, is returned to its seller, or is refunded is cancelled.

7. Referral links and the embed

   1. Your partner link and embed widget send sellers to Samedaid with your attribution. A bag that arrives through them is yours first for 24 hours under section 2.2.
   2. You may not present yourself as Samedaid, imply we endorse your business beyond the partnership, bid on our name in advertising, or send unsolicited messages on our behalf. You are responsible for your own marketing complying with the law.

8. Conduct, and ending the partnership

   1. One partner account per business. Do not share desk access, scrape the feed, or use automation to claim.
   2. Either side may end the partnership at any time. We remove you immediately for unpaid claims, misuse of the feed, or misrepresentation. Purchases already paid for and commissions already payable survive termination; unearned windows and future commissions do not.

9. Everything else

   Sections 13 to 15 of the terms of sale (limits, disputes, changes) apply to partners as well, and the privacy policy describes the profile, address, and payout data we hold for you.

Questions about these terms: hello@samedaid.com. Last updated October 2, 2026.